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Who is Riderko?

RiderKo is a 100% Filipino owned technology company based in Manila.

What items can I send and/or receive?

Food, groceries, documents and flowers. 

What are the things RiderKo cannot deliver?

Riderko cannot deliver people, fish seedlings, dangerous drugs, chemicals, firearms, flammable and sharp objects.

Can I request for a specific pick-up? Pabili?

Yes. 

Can I ask for a multi-point pick-up?

Yes. 

Can I ask for a multi-point drop-off?

Yes. 

How much is the standard rate for delivery?

Base fare of Php55 for the first 2 kms. Php7 per exceeding km.

If my item is fragile, can I pay for additional parcel care?

Yes. 

Is my item insured?

The insurance premium is OPTIONAL. However, RiderKo shall not be held liable for any losses or damages in your items that you fail to declare.

Is there additional fee for deliveries outside Manila?

Yes. Deliveries to everywhere else outside Metro Manila has a base fare of Php55 for the first 2km and Php8 per succeeding km.

What do you mean by “guaranteed booking?”

Sound too good to be true? You may be wondering how we make sure that you are linked up with a rider regardless of your location or whether it be rush hour, late at night or early in the morning. Well, our RiderKo administrators are able to personally send you a rider, whenever you like! All you have to do is click “Book Now”, and a rider will be on their way to you! 

How do I become a merchant?

We’d love to have you as one of our partner merchants. Just visit this page to know how! 

How do I become a rider?

Becoming a partner rider is easy. Just visit this page to know how! 

What happens if there is a delay in delivery?

We’ll do our best to deliver your package on time but please take note that there are factors we cannot control— like traffic or road works. We hope for your kind understanding.

Where can I download the app?

Apple AppStore, Google Playstore and Huawei Store.

Is the app free?

Totally Free.

What are my payment options?

COD for now.

Coming soon: Debit card, credit card and RiderKo Wallet.

Can I pre-schedule a delivery or pick-up?

Yes. Just tap on scheduled delivery.